About the Company
Suraya Mothercare Group Sdn. Bhd. is a confinement care provider established in 2018 that has grown from a small team to a nationwide network of over 200 confinement ladies serving Malaysia and Singapore. The company differentiates itself by focusing on the deployment of trained, certified local confinement nannies, offering flexible in-home care packages ranging from half-day services to full live-in support. Its mission is to bridge the care gap for new families by providing professional, guideline-based postpartum support that blends traditional Malay practices with modern maternal care standards, making quality confinement assistance accessible to a wide range of budgets.
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Flexible In-Home Service Model: Specializes in deploying confinement ladies (CLs) to clients' homes rather than a fixed centre, offering unmatched flexibility with Full Day (8hr), Half Day (3hr), and Live-in (12hr) packages.
Nationwide & International Network: Operates a large-scale network of over 200 trained confinement ladies, providing services across most of Malaysia and internationally, including Singapore.
Focus on Certified Local Nannies: Differentiates itself by emphasizing its team of local, trained, and certified confinement ladies with credentials like the Malaysian Skills Certificate (SKM), promoting trust and cultural familiarity.
Broad Accessibility & Budget-Friendly Options: Explicitly targets budget-conscious clients with dedicated "Economy Packages" and a variety of service tiers to make professional confinement care accessible to a wider market.
Wide Geographic Coverage: Provides extensive area coverage for each package type (listing specific towns and states), clearly managing client expectations on service availability and potential extra transportation costs.
Customizable Service Add-ons: Offers Half-Day packages with the option to include or exclude cooking, allowing clients to tailor services to their specific needs and budget.
Partnership for Premium Experience: Collaborates with Hotel DoubleTree by Hilton for special "Penutup Pantang" (confinement closing) or "Me Time" packages, adding a luxury option to its service portfolio.
Structured Regional Administration: Has a clear operational structure with dedicated regional admins for Southern Area, Selangor/KL, Muar/Melaka, and Singapore/Overseas, ensuring localized support and management.