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Finding the right domestic helper can feel overwhelming. You want someone trustworthy, skilled, and a good fit for your family’s unique needs. The agency you choose plays a huge role in making that match successful.

We have rounded up eight of the best options in Singapore, from long-established maid agencies to an award-winning cleaning platform. Whether you need a full-time live-in helper, infant care, eldercare, or simply a reliable part-time cleaner, here is where to start your search.

1. My Employment Agency

Contact: +65 9101 8505
Email: enquiry@myemploymentagency.sg
Address: 14 Scotts Road #02-60, Far East Plaza, Singapore 228213 (Second branch: 10 Anson Road #13-01, International Plaza, Singapore 079903)
EA Licence No.: 19C9558

My Employment Agency was founded by Magdalene Low with a clear mission: to bridge the gap between what employers seek and what helpers offer. The team understands the frustration of hiring a helper who is not the right fit because they have been through it themselves.

What sets this agency apart is their personalised screening process. Every helper is personally assessed so they can fulfil even the strictest requirements. Some helpers are trained by professional nurses in elder care, while others can speak Mandarin. The agency’s core values of sincerity, support, and transparency guide every interaction. They offer full after-sales services, including mediation and counselling if things do not work out. With two branches at Far East Plaza and International Plaza, they are conveniently located for both town and CBD dwellers.

Best for: Families who want personalised matching and strong after-sales support.

2. Wonderful Helper

Contact: +65 6788 9161 / +65 9882 9223
Email: Hello@Wonderfulhelper.com
Address: 293 Changi Road, Singapore 419771

Wonderful Helper, previously known as Wonderful Maid Agency, has been in the industry for decades. Founder Annie brings more than 40 years of experience to the table, guiding families and helpers toward respectful, long-term partnerships.

The agency focuses on matching and orientation, helping families clarify their home routines and set expectations upfront. They handle new applications, work permit renewals, home leave and repatriation, and direct hire applications. What stands out is their commitment to transparency. Clients consistently praise the honest advice and clear breakdown of fees. Their accreditations from multiple embassies add a layer of trust. One reviewer noted that the team explained the pros and cons between nationalities and job experience, helping them make an informed choice.

Best for: Families who value decades of experience and transparent, no-surprises service.

3. iHelper

Contact: Visit website for details
Address (Orchard Branch): 321 Orchard Road, #08-03, Orchard Shopping Centre, Singapore 238866
Address (City Plaza Branch): 810 Geylang Road #01-77, City Plaza, Singapore 409286

iHelper holds a 4.9-star Google rating, a reflection of their commitment to connecting families with dedicated helpers. Their philosophy is built on trust, integrity, compassion, and care.

The agency specialises in well-trained domestic helpers who can handle caregiving (infant care, childcare, eldercare, disabled care, pet care) and household chores (cooking, cleaning, gardening, laundry, ironing). Language skills are a key offering, with Mandarin, dialect, and Bahasa-speaking helpers available. Their vision is simple: delighted families with happy helpers, and dignified employment in every home. Two branches at Orchard Shopping Centre and City Plaza make them accessible across the city.

Best for: Families who need helpers with specific language skills or caregiving expertise.

4. GM Connection

Contact: +65 6050 9798
Address: 111 North Bridge Road #05-53, Singapore 179098
EA Licence No.: 18C9275

GM Connection has earned multiple awards, including Best Maid and Caregiver Recruitment Agency 2024 in Singapore. They pride themselves on being more than an agency. They see themselves as partners who work with you to find a suitable helper for your household needs.

Each candidate is individually profiled and screened so the team understands their strengths and abilities before matching. Candidates come from Myanmar, Philippines, India, and Indonesia. The agency emphasises transparency, taking a long-term view in all dealings. Client reviews are overwhelmingly positive, with one reviewer noting their agent was helpful and responsive even during weekend evenings. Another client shared that after two years with their helper, the agency continued to provide patient and professional support whenever needed.

Best for: Families who want a highly recommended, award-winning agency with diverse candidate sources.

5. Eden Grace Maids

Contact: +65 6262 5562 / +65 6262 5593
Email: edengracechris@yahoo.com.sg
Address: 18 Sin Ming Lane, #06-39 Midview City, Singapore 573960

Eden Grace is a leading Christian maid agency established in 2013, dedicated to serving families with excellence and integrity. Their guiding principles of responsibility and care extend to both employers and helpers.

The agency offers a comprehensive range of services including general household maids, infant and childcare, elderly care and caregivers, Christian maids, and transfer maids. Their structured process covers four clear steps: needs assessment and consultation, candidate selection and screening, documentation and deployment, and aftercare services with check-ins during the initial three months. With over a decade of experience, they handle documentation, permits, and travel arrangements. Client testimonials consistently mention attentive agents, smooth processes, and a rare focus on building community for both helpers and employers.

Best for: Christian families seeking a faith-aligned agency, and anyone wanting structured aftercare.

6. HelperPlace

Email: support@helperplace.com

HelperPlace takes a different approach from traditional agencies. It is an online platform that connects helpers and employers directly, with no middleman and no placement fees for job seekers. With over 500,000 users and a 4.8 out of 5 satisfaction rating, it is a significant player in the domestic helper space.

Employers can post job offers, search and compare thousands of candidates, screen profiles, and directly message potential helpers. The platform also provides information on local regulations, paperwork, events, and training resources. For helpers, the service is 100 percent free with no salary deductions. The platform covers Singapore, Hong Kong, Dubai, and beyond, giving employers access to transfer helpers and overseas candidates. It is an ethical, transparent alternative for those comfortable managing the hiring process themselves.

Best for: Employers who want direct access to candidates without agency fees, and those hiring transfer helpers.

7. Express Maid

Contact: +65 6469 1121 
Email: askexpressmaid@gmail.com
Address: Blk 133, Jurong Gateway Rd, #03-303, Singapore 600133
EA Licence No.: 12C6270

Express Maid has 20 years of experience in the maid employment industry, built on a simple core value: “Your Happiness Is Our Success.” They put strong emphasis on matching the right maid to each client to reduce mismatches.

Their maids undergo extensive training before deployment, covering basic cleaning, dusting and vacuuming, shower and toilet cleaning, meal prepping and cooking, laundry, ironing, elderly care, childcare, and grocery shopping. The agency serves customers with honesty and sincerity, which has built a loyal customer base and many positive reviews. They actively gather feedback and implement new strategies to adapt to market needs. Whether you need help with a newborn, an elderly family member, or simply the daily chores, Express Maid focuses on delivering an extra pair of capable hands.

Best for: Families who want a straightforward, experience-backed agency focused on matching and training.

8. Helpling

Price: Weekly from S$21/hour, one-off from S$24/hour
Contact: Booking directly via website (9am to 6pm, Monday to Friday)

Helpling is not a traditional maid agency. It is Singapore’s leading online platform for booking professional home cleaning services, and it fills an important gap for families who do not need a full-time live-in helper.

Every cleaner on the platform has completed over 200 hours of 5-star hotel-grade training in bed-making, organisation, and surface disinfection. A rigorous 50-point cleaning checklist covers vacuuming, mopping, surface disinfection, bedroom cleaning, bathroom cleaning, kitchen cleaning, dusting, rubbish removal, and ironing of up to five pieces. Additional services include oven cleaning, fridge cleaning, closet cleaning, interior window cleaning, and spring cleaning. The platform holds a 4.8-star rating from over 7,500 Google reviews and won the Expat Living Readers’ Choice Award 2023 Gold. All cleanings are backed by insurance of up to S$1 million. A dedicated personal Home Advisor provides support seven days a week with a 15-minute response time. Deep cleaning, end-of-tenancy cleaning, post-renovation cleaning, and commercial cleaning are also available.

Best for: Families who need part-time, ad-hoc, or regular cleaning without hiring a live-in helper. Also great as a supplement when a full-time helper is on leave.

Quick Comparison: Best Domestic Helper Options in Singapore

How to Choose the Right Option

For a full-time live-in helper, traditional agencies like Wonderful Helper, My Employment Agency, GM Connection, iHelper, Express Maid, and Eden Grace Maids offer comprehensive matching, documentation, and aftercare services.

For personalised matching and after-sales support, My Employment Agency and Eden Grace Maids both offer hands-on guidance through the entire process, including mediation if needed.

For decades of experience and total transparency, Wonderful Helper, with its 40-year track record, and Express Maid, with 20 years, are hard to beat.

For specific needs like language skills or caregiving, iHelper offers Mandarin, dialect, and Bahasa-speaking helpers trained in infant, child, elderly, and disabled care.

For award-winning service and diverse candidates, GM Connection sources helpers from Myanmar, Philippines, India, and Indonesia, with a strong reputation for responsiveness.

For a direct-hire, no-fee platform, HelperPlace lets you take control of the hiring process while keeping costs low.

For Christian families seeking a faith-aligned agency, Eden Grace Maids offers Christian helpers and a supportive community for both employers and helpers.

For part-time cleaning without hiring a live-in helper, Helpling provides hotel-trained cleaners from S$21 per hour, backed by insurance and a dedicated support team.